Bespoke printing – artwork and image requirements

Image resolution and quality:

Ask customers to supply artwork that meets the following requirements:

- 300 DPI (dots per inch) at the actual size the design will be printed.

- High-resolution images that are clear, sharp and not pixelated or blurry.

- Images should ideally be supplied at their intended print size, rather than being enlarged from a smaller image.

- Avoid screenshots, images downloaded from social media, or pictures copied from websites, as these are often too low in quality for professional printing.

- Images should not be stretched, distorted or enlarged excessively, as this can reduce print quality.

- We recommend checking that text, fine details and small elements are clear and legible.

Accepted file formats:

- PNG (particularly for designs requiring a transparent background).

- PDF (preferably print-ready and high quality).

- JPEG/JPG

- EPS

- SVG

- PSD

Transparent backgrounds

- Where a design is intended to print without a background, please supply the artwork as a PNG with a transparent background.

- White backgrounds are not transparent and may be printed as part of the design.

- Please ensure that any unwanted backgrounds have been removed before submitting artwork.

- Check that the edges of the design are clean and free from unwanted white outlines or background remnants.

Colour requirements

Colour can sometimes appear differently on a computer screen compared with the finished printed product.

- Please be aware that colours displayed on screens may differ slightly from the final printed result.

- Where colour accuracy is important, please provide CMYK colour values.

- RGB images may require conversion for printing, which can result in slight colour variations.

- We cannot guarantee an exact colour match between supplied artwork and the finished garment.

- Colours may also appear differently depending on the colour of the T-shirt being printed.

Artwork sizing and positioning

- Please advise us of your preferred print size and positioning (e.g. front, back, above hoody pocket etc)

- If no specific dimensions are provided, we will use our standard print sizing and positioning.

- Artwork may need to be resized to suit the garment and print area.

- Designs with very fine lines, tiny text or intricate details may not reproduce accurately.

- We may contact you if your artwork needs adjusting before printing.

Copyright and ownership

Customers should confirm that:

- They own the rights to the artwork or have permission to use it.

- They have obtained permission to reproduce any logos, photographs, illustrations, characters or branded content.

- They accept responsibility for any copyright, trademark or intellectual property infringement arising from the artwork they provide.

- We reserve the right to refuse artwork that we believe infringes copyright, contains offensive or unlawful material, or is otherwise unsuitable for printing.

Artwork approval and responsibility

- Customers are responsible for checking all artwork before approving it for print.

- Please carefully check spelling, wording, dates, names, colours and design positioning.

- Once artwork has been approved and production has commenced, changes may not be possible.

- We cannot accept responsibility for errors or poor-quality images contained within customer-supplied artwork that have been approved for printing.

- If artwork is unsuitable for printing, we reserve the right to request a replacement file or discuss potential adjustments.

- Additional artwork preparation, editing or design work may incur an additional charge, which will be agreed before proceeding.

Prohibited Artwork & Content

We reserve the right to refuse any artwork, image, wording or design that we consider inappropriate, offensive, unlawful or unsuitable for printing.

This includes, but is not limited to:

Third-party brand logos and trademarks: We cannot print other companies’ logos, registered trademarks, branded designs or copyrighted characters without appropriate written permission or authorisation from the rights holder. This includes sports teams, fashion brands, businesses, celebrities and well-known fictional characters.

Offensive language: Designs containing swearing, profanity,

Artwork Refusal & Refund Policy

We reserve the right to refuse, cancel or decline any order containing artwork, images, wording or designs that do not meet our printing guidelines or that we consider inappropriate, offensive, unlawful or potentially in breach of copyright, trademark or other intellectual property rights.

Before Production.

If we identify an issue with supplied artwork before production begins, we will contact the customer where possible to explain the reason for refusal.

Customers may be given the opportunity to provide alternative artwork or amend their design, at our discretion.

If we are unable to proceed with the order, or the customer does not wish to provide alternative artwork, the order will be cancelled and a full refund will be issued for any payment received for the cancelled items.

Artwork submission:

Submit your print ready artwork to: merchsales@notreallyheremedia.com

By submitting your artwork, you confirm that you have the necessary rights and permissions to use the images and designs supplied, and that your artwork complies with our Artwork Guidelines and Prohibited Content Policy.